| Hardware is "mission critical" | ||
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| We
feel that the hardware that supports document mangement is as "mission
critical" as the software systems themselves. As such we feel our clients
cannot rely on the standard manufacturers warranty (which are usually
return to base or parts only). Through our hardware distributer, MJM are
able to offer our clients a comprehensive ImageCare hardware support package. ImageCare offers our clients a specifically designed field maintenance, tailor-made to support service level agreements and business objectives. With engineers strategically placed throughout the UK and Ireland ImageCare provides fast on-site response on a nation-wide basis. In addition to the standard 8 hour response times we are able to offer a number of additional service options which can be tailored for each client. Contact us to find out more. |
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Non
Standard Options Include:
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2 & 4 hour targetted fix times > 2 & 4 hour response times > Replacement hardware > Extended hours cover > 24 x 365 cover > Hotline technical support > Network installation & support |
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The
range of products covered by ImageCare includes:
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>> Scanners: Fujitsu, Kodax, Bell + Howell, Panasonic >> Image Processors: Kofax, Dunford, DoctroniX >> Optical Juke Boxes: Hewlett Packard, JVC, Sony, Plasmon >> High Resolution Displays: Panasonic, Hitachi, Cornerstone |